Shipping and returns
Shipping your package
Packages are generally dispatched within 2 days of receipt of payment.
They are sent via different carriers selected according to the volumes and weights of the packages as well as the destination of the shipment.
Packages are shipped via Colissimo or DPD.
We also offer collection from our premises by appointment and free of charge.
Shipping costs include preparation and packaging costs as well as shipping costs.
We recommend that you group all of your items in a single order. We cannot combine two orders placed separately and shipping costs apply to each of them.
Your package is shipped at your own risk, but special attention is paid to fragile items.
Box dimensions are appropriate and your items are properly protected.
Return of your package
An order error is always possible.
In this case, please contact us at the following address: firstname.lastname@example.org.
We will send you the procedure to follow in order to return the package to us.